Refund Policy
Refund Policy Of Tenders Arabia
Refund Policy
This Refund Policy governs all subscriptions, services, and products offered through TendersArabia.com and other Gulf countries tender websites operated by Global Tenders Services Private Limited (“GTS”).
Digital Nature of Services
GTS provides tender and procurement-related information in electronic and digital formats. All services are delivered online, and access to paid services is granted immediately after successful payment.
Free Trial and Evaluation
GTS offers sample information, free trials, and demonstrations to help users evaluate the services before making a purchase. Users are encouraged to review all features, limitations, and service details prior to payment.
No Refund After Access
Once payment has been completed and login credentials or service access have been provided, the service is deemed to be consumed. No refunds, cancellations, or chargebacks will be permitted after access has been granted, under any circumstances.
Acceptance Upon Payment
By making a payment, the user confirms that they have fully evaluated the service, clarified all queries, and are satisfied with the service offering. Payment constitutes full acceptance of the service and this Refund Policy.
Non-Usage or Dissatisfaction
No refund shall be issued for reasons including, but not limited to, non-usage or partial usage of the service, change in business requirements, dissatisfaction after purchase, misunderstanding of service features, or failure to read the terms and conditions.
Technical Issues
In rare cases where access to the service is not provided due to a technical issue solely attributable to GTS, the matter may be reviewed. GTS may, at its sole discretion, restore access or provide an alternative solution. Refunds are not guaranteed and any decision taken by GTS shall be final.
Finality of Payments
All payments made to GTS are final and non-refundable. Users agree not to raise chargebacks or payment disputes after access to the service has been provided.
Policy Acceptance
By purchasing any paid service or subscription on the website, the user agrees to this Refund Policy, which forms an integral part of the website’s Terms and Conditions.